Built for resolution.
Engineered for scale.
Discover the architecture that powers the next generation of customer support. From autonomous RAG to multi-modal vision parsing.
Autonomous Resolution
The Smart RAG Engine.
Atlas Desk doesn't rely on simple keyword matching. It chunks and vectorizes your entire knowledge base. When a user asks a question, our engine retrieves the exact context and drafts a highly-confident, native-sounding response in milliseconds.
- Maintains conversational history (no amnesia loops).
- Dynamically assumes your Organization's identity.
- Smart confidence thresholds trigger automatic human handoff.
Multi-Modal Input
It sees. It listens.
Users don't just type. They send screenshots of errors and voice notes of their frustrations. Atlas Desk processes it all natively.
Vision Parsing
Screenshots are piped to GPT-4o-mini to extract UI errors and context instantly.
Voice Processing
Voice notes are transcribed via OpenAI Whisper before hitting the resolution engine.
Everything you need to scale.
No feature bloat. Just the tools required to run a high-performance desk.
Multi-Tenant Architecture
Built for SaaS and Agencies. Run isolated knowledge bases and settings for 100+ different organizations on a single platform.
Smart Routing
If a human is needed, the AI reads the context and routes the ticket to the exact right department instantly.
Mac-Style Widget
Drop our vanilla JS loader into your site. Gives your users a premium chat experience powered by your RAG engine.
Enterprise Security
Tenant resolution via subdomains. Strict data boundaries ensure one organization's RAG context never leaks to another.
Stop managing queues. Start resolving.
Deploy your first AI agent in minutes. Sync your docs, embed the widget, and watch your ticket volume vanish.
Get Started